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Load Chat Widget on User Interaction

Load Chat Widget on User Interaction

Load Chat Widget on User InteractionRaichel.ai
Published on: 16/06/2026

A new toggle in Chat Window Additional Options helps reduce blocking time and improve the user experience, especially on mobile, while giving you more control over performance and engagement. Let’s take a closer look!

ConversationsFunnels & WebsitesSites
Embedded Voice AI Chat Widgets

Embedded Voice AI Chat Widgets

Embedded Voice AI Chat WidgetsRaichel.ai
Published on: 02/06/2026

Chat Widgets help capture attention and encourage customer interaction, but placement can sometimes feel distracting. You can now use an embedded option for Voice AI widgets for a smoother experience. Let’s see how it works!

AI AgentConversationsFunnels & WebsitesSites
All-in-One Chat Filter Added to Customer Replied Trigger

All-in-One Chat Filter Added to Customer Replied Trigger

All-in-One Chat Filter Added to Customer Replied TriggerRaichel.ai
Published on: 10/03/2026

Previously, All-in-One Chat replies were not clearly distinguishable, requiring separate Chat Widget or Live Chat triggers, which made setup confusing. So, we’ve introduced this filter selection for cleaner automation. Let's check it out!

Workflows and AutomationsAI AgentConversations
Ability to Enable Required Fields in Chat Widget

Ability to Enable Required Fields in Chat Widget

Ability to Enable Required Fields in Chat WidgetRaichel.ai
Published on: 19/02/2026

Chat Widget forms allow you to collect customer information before continuing the conversation. However, incomplete submissions can throw a wrench in your plans. With this update, you can avoid those issues and ensure all needed fields are filled before starting or continuing a conversation. Let's check how it works!

ConversationsFunnels & WebsitesSites