Melodies Business Solutions is now Raichel.ai
We’re still the same team, offering the same great service — just with a fresh new name and an even bigger vision for the future. You’ll start seeing Raichel.ai across our website, emails, and platform.
Thanks for growing with us — we’re excited for what’s ahead! 💙
Stay informed with the latest updates and functionalities as they're released.
This site covers new features, software improvements, and important
announcements to help you make the most of our platform and optimize your business processes.
We’re dedicated to keeping you up-to-date and elevating your learning experience.
Be sure to bookmark this page - https://Raichel.ai/blogs
and visit often to see how we're continuously working to support your success.
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Stay informed with the latest updates and enhancements to our platform.
This site covers new features, software improvements, bug fixes, and important
announcements to help you make the most of our tools and optimize your business processes.
Keep up with everything you need to know to ensure a seamless experience
and take advantage of new functionalities as they’re released.
We’re dedicated to keeping you up-to-date and elevating your learning experience.
Be sure to bookmark this page - https://get.melodiesbusinesssolutions.com/crmsolutions
and visit often to see how we're continuously working to support your success.
Looking for a particular topic?
Let our library find it for you.
Just type in a word, such as website or
email and it will do the searching for you.
Need to see the most recent updates?
Click on HOME BUTTON and it will take you to the most recent posts.56
Recent Posts? d⬇️
Raichel.aiYour Chat Widget allows you to connect with customers on your website. For the widget to work properly, visitors must accept your cookies. That way, it can provide accurate responses and properly relay information. So we’ve changed how it works to make it more user-friendly. Let’s check it out!
Raichel.aiThe Chat Widget connects with customers where they are and smoothly transitions the conversation from your site to a different channel. Whether SMS, WhatsApp, or Live messaging customers will have a preferred channel to connect with you, so why not manage them with a single widget?
Raichel.aiThe Customer Replied Trigger creates automated responses and manages customer interactions, so conversation management must be relevant to the channel. Previously, if the channel was a chat widget, you could not differentiate it depending on specific widgets. But with the addition of Chat Widget & Live Chat Filters, you can now limit your workflow as needed.
Raichel.aiManaging client conversations through the Chat Widget creates an atmosphere of customer satisfaction and care. But even with live chats, you might not be available 24/7. For those cases, we’re happy to announce the addition of Business Office Hours in the Chat Widget. This feature allows you to customize the hours your chat will be available and collect contact information via web form when it’s not.
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