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All-in-One Chat Filter Added to Customer Replied Trigger

All-in-One Chat Filter Added to Customer Replied Trigger

All-in-One Chat Filter Added to Customer Replied TriggerRaichel.ai
Published on: 10/03/2026

Previously, All-in-One Chat replies were not clearly distinguishable, requiring separate Chat Widget or Live Chat triggers, which made setup confusing. So, we’ve introduced this filter selection for cleaner automation. Let's check it out!

Workflows and AutomationsAI AgentConversations
Ability to Enable Required Fields in Chat Widget

Ability to Enable Required Fields in Chat Widget

Ability to Enable Required Fields in Chat WidgetRaichel.ai
Published on: 19/02/2026

Chat Widget forms allow you to collect customer information before continuing the conversation. However, incomplete submissions can throw a wrench in your plans. With this update, you can avoid those issues and ensure all needed fields are filled before starting or continuing a conversation. Let's check how it works!

ConversationsFunnels & WebsitesSites
Notification Sound Toggle in Chat Widget

Notification Sound Toggle in Chat Widget

Notification Sound Toggle in Chat WidgetRaichel.ai
Published on: 21/11/2025

Your chat widget helps you catch customers where they are, without making them leave your pages. However, this type of messaging needs quick responses to be functional, which is why we’ve added a notification sound to your widget to help you retain customers' attention. Let’s check how to use it!

Funnels & WebsitesSites
Chat Widget Loads After Cookie Consent Acceptance

Chat Widget Loads After Cookie Consent Acceptance

Chat Widget Loads After Cookie Consent AcceptanceRaichel.ai
Published on: 09/05/2025

Your Chat Widget allows you to connect with customers on your website. For the widget to work properly, visitors must accept your cookies. That way, it can provide accurate responses and properly relay information. So we’ve changed how it works to make it more user-friendly. Let’s check it out!

Workflows and Automations